FAQ's

Coachworks Unlimited

  • 1. What services does Coachworks Unlimited offer?

    • Coachworks Unlimited provides a wide range of services including auto body repairs, dent repair, buffing and detailing, vehicle restoration, collision repair, custom suspension solutions, and aftermarket suspension kits.

  • 2. How do I schedule an appointment for auto body repair?

    • You can schedule an appointment by calling us at (860) 851-9010 or visiting our shop at 13 West Street, Stafford Springs, CT 06076. We are open Monday to Friday, from 8:30 AM to 4:30 PM.

  • 3. Are your technicians certified?

    • Yes, our technicians are ASE Master Certified in Collision Repair, ensuring that you receive top-quality service from highly trained professionals.

  • 4. Do you offer free estimates for repair work?

    • Yes, we offer free estimates for all repair work. Bring your vehicle to our shop, and our technicians will provide you with a detailed estimate.

  • 5. What types of payment do you accept?

    • We accept various forms of payment, including cash, credit cards, and insurance claims. Please contact us for specific details regarding your payment method.

  • 6. How long will my repair take?

    • The time required for repairs depends on the extent of the damage and the type of service needed. Our team will provide an estimated timeframe after assessing your vehicle.

  • 7. Can you match the paint color of my car?

    • Yes, we use the BASF Paintline (baslac) to ensure precise color matching and a flawless finish that blends seamlessly with your vehicle’s original paint.

  • 8. Do you work with insurance companies?

    • Yes, we work with all major insurance companies to handle claims and repairs. We assist you throughout the process to make it as smooth and hassle-free as possible.

  • 9. What should I do after a collision?

    • After a collision, ensure your safety and contact the authorities if needed. Then, get in touch with Coachworks Unlimited at (860) 851-9010 for immediate assistance with collision repair.

  • 10. Do you offer warranties on your services?

    • Yes, we provide warranties on our repair services. The terms of the warranty depend on the type of service performed. Please ask our staff for specific warranty details.

  • 11. What is custom suspension?

    • Custom suspension involves modifying your vehicle’s suspension system to enhance performance, handling, and aesthetics. We offer tailored solutions and aftermarket suspension kits to meet your specific needs.

  • 12. Do you offer restoration services for classic cars?

    • Yes, we specialize in vehicle restoration, including classic cars. Our comprehensive restoration services cover bodywork, paint, and interior refurbishment to bring your classic car back to its former glory.

  • 13. How do you handle dent repairs without damaging the paint?

    • We use advanced paintless dent repair (PDR) techniques that allow us to remove dents and dings without affecting your vehicle’s paint job, ensuring a smooth and seamless fin

  • 14. Can you help with minor scratches and paint touch-ups?

    • Yes, our buffing and detailing services can address minor scratches and imperfections, restoring your vehicle’s appearance and protecting its paint.

  • 15. Are there any additional charges for emergency repairs?

    • Emergency repair costs can vary based on the nature and extent of the damage. Please contact us at (860) 851-9010 for more information on emergency repair services and pricing.

  • 16. What makes Coachworks Unlimited different from other auto body shops?

    • Coachworks Unlimited stands out due to our commitment to quality, experienced ASE Master Certified technicians, state-of-the-art equipment, and exceptional customer service. Our motto, "From Customs to Collisions and Everything In-Between," reflects our dedication to meeting all your automotive needs.

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